Helpful 0 Not Helpful Flag. Problem occurs when vista registry entry is corrupted. Are you a Dell Computer and Internet Expert? Ask a Question Usually answered in minutes! When i opened the device manager, there are 2 drives:

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Posted on Sep 22, Posted on Mar 25, The email address entered is already associated to an account. It had been two days of fiddling and the damn drive would not come back to me. Delete this key and then restart NB: I didn’t even have to run additional tests, I knew right then and there that the problem was a mechanical one with the closing of the drive perhaps the gears were no longer coming into the proper position to place the motor hub onto the hole of the disc or the laser eye became stuck in a position that did not favour starting on the first track of the disc How can i solve this problem?

This, of course, is irregardless of the disc access light blinking its friendly green accessing-goodness-message and coming to a stop as if everything was peachy upon first closing the disc tray. Posted on Mar 22, The first device doesn’t work when i Click “Add” to insert your video.


Incase you have multiple cd drives, this should help tell em appart. Lately during the filling cycle water hammer is occurring. Are you a Dell Computer and Internet Expert? Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Another method to try is to blow hard but avoid spitting! Dell Latitude D Notebook.

This solution fixed my problem. The steps to resolve this are as follows: Posted on May 09, How can this be resolved.

Drivers for HL-DT-ST DVD+-RW GSA-H73N SCSI CdRom Device

What this indicated to me was that, contrary to what many of the articles say online, that the problem is not software based like many would lead you to believe, but rather hardware based. Since the drive not being able to access standard discs with data on it was a clear indication of the problem, I booted in a MS-DOS dve using a Windows 98 Boot Disk, complete with CD-ROM support these little f’ers are trusty when you get into trouble. Answer questions, earn points and help others Answer questions.

Alun Cox Level 3 Expert Answers.

I have the Gsa-H73N SCSI cd rom device and i have

It took a couple of restarts to work. Open up the back and make sure the cables are hp-dt-st in. My hardware is not too old. Here’s a link to this great service Good luck!


Once that came up as expectedI ejected the disc tray, walked to my Grand Mother’s sewing room, got a good ol sewing pin no doubt created before the concept of home computers were ra fathomable closed the disc tray once again, ran the DIR command again, but this time, while the disc was trying to be accessed, I pushed the pin into the little emergency tray release hole, forcing the tray to eject just enough to grab onto with my fingernails.

Posted on Jan 27, Not finding what you are looking for?

Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. Sadly, if none of the above work, the only likely way is to replace the drive itself.